{"id":3822,"date":"2024-05-29T16:43:25","date_gmt":"2024-05-29T11:43:25","guid":{"rendered":"https:\/\/www.toutouvillage.ca\/?page_id=3822"},"modified":"2026-08-07T22:50:16","modified_gmt":"2026-08-07T17:50:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.toutouvillage.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-9bc4d1ca alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container toutou-container-section-6 uagb-layout-flex uagb-block-1b593b63\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-e687da10 uagb-faq-icon-row-reverse uagb-faq-layout-accordion uagb-faq-expand-first-true uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.toutouvillage.ca\\\/en\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"<strong>What days and times do you offer grooming<\\\/strong>?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We offer grooming 7 days a week. Appointment times will vary based on the day and season. We typically start booking at 9:00 AM with our last appointment of the day at 3:00 PM. Saturday 9:00 AM -1:00 PM Sunday just cat grooming If you have special needs that do not fall within these times, please let our staff know and we will make every effort to accommodate you.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"<strong>What is your latest appointment of the day<\\\/strong>?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our groomers are willing to take appointments as late as 3:00 PM depending on the day of the week and availability.\"}},{\"@type\":\"Question\",\"name\":\"<strong>How old should my puppy be before he gets his first groom?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is good to have your puppy become familiar with grooming as early as possible after the first set of puppy shots, usually 10-12 weeks of age. This will help him learn at an early age that grooming is a pleasant experience.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong>Is my pet too old to be groomed?<\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Older pets often need special care and attention. We recommend the style be kept short and easy to maintain to keep the grooming process to a minimum amount of time.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong>What\\u2019s included in a bath? Groom?<\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Baths include:<br><\\\/strong>1 cycles of shampoo, possibly 1 cycle of conditioner, hand-dry as tolerated by dog, brush and \\\/ or comb out.<br>\\u00a0<br><strong>Groom includes:<br><\\\/strong>Everything included for bathing plus a full cut \\\/ style based on breed standards and \\\/ or your specific requests, Nails trimmed, and ears cleaned.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong>How much does it cost?<\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong><a href=\\\"https:\\\/\\\/www.toutouvillage.ca\\\/#prices\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">All fees<\\\/a><\\\/strong> are based on the length of time it takes to complete the service rather than by breed. Size, behavior, condition and health of coat, length and density of coat, and length of time between visits will all affect the price.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong>How often should I get my dog groomed?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To maintain a proper \\\/ manageable coat for non-shedding breeds such as Poodles, Bichons, Shih Tzu, Lhasa Apso\\u2019s, Terriers, doodle you should have your dog groomed every 4-6 weeks. If they are kept in a very short cut, these breeds may be able to go 8-10 weeks. Breeds that have short, shedding coats can usually wait 8-10 weeks between grooming appointments, as long as they are brushed regularly at home.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong><strong>How often do nails need trimming?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Generally a dog\\u2019s nails need trimming every 4 weeks.\"}},{\"@type\":\"Question\",\"name\":\"<strong>Do I get the same groomer each time?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Most clients prefer to keep the same groomer. If your dog is nervous and \\\/ or you have specific requests, we find that coming back to the same groomer works best because it fosters a relationship between the client, groomer, and dog.\"}},{\"@type\":\"Question\",\"name\":\"<strong>How long does it usually take?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Bath with no trim \\u2013 1 \\u00bd -2 hours\\u00a0<br>Bath for large dog or dog that has a lot of hair \\u2013 2+ hours.<br>Matted it may take more time.\\u00a0<br>Your groomer will gladly call you just prior to or after your dog is finished.<br>If you need your dog groomed in less time, please explain your needs when making your appointment and we will do our best to find a day and time to accommodate your request.\"}},{\"@type\":\"Question\",\"name\":\"<strong>What if I need my pet to stay longer than the time to groom him \\\/ her?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To minimize the stress on the dogs, we prefer they be picked up as soon after they are finished, as possible.\\u00a0But if it is necessary you will be charge $10 more for each hour.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong>Can I bring a picture of how I want my dog styled?<\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. The groomer will discuss your options and try to achieve the same result.\"}},{\"@type\":\"Question\",\"name\":\"<strong>How is my dog dried?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\u00a0We prefer hand drying all dogs with a variable speed, high velocity dryer. This allows us to get a better finished look as well as gives us a chance to get a good look at your dog\\u2019s skin to asses any potential health issues. If your dog does not tolerate this method, we will use a warm \\\/ non-heated air circulating fan to \\u201cair dry\\u201d the coat.<br>\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong>Can I stay with my dog and watch?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is not uncommon for dogs to get overly excited if they are able to see their owner, creating an unsafe condition for the dog. If this occurs, we may find it necessary to ask you either to watch from a greater distance or step away so we can safely attend to your dog.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong><strong>My dog\\u2019s hair is knotted. Do I need to cut the hair short?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If the hair is allowed to knot or develop \\u201cMatts\\u201d, it is unhealthy for the dog\\u2019s skin. It may be possible to \\u201cDematt\\u201d the coat, if it can be done without causing pain to the dog. Unfortunately, the process is often painful or can cause irritation to the dog\\u2019s skin. If your dog is matted, we will discuss with you what can be done.\\u00a0<br><br>Matted coats can cause a variety of skin and health problems. When your pet is extremely tangled, matted, or densely coated there are increased risks of stress, trauma, and \\\/ or injury. If possible, we will carefully de-mat your pet\\u2019s coat.<br>\\u00a0<br>If the coat is severely matted or we determine that de-matting would be in-humane for your pet, we will need to remove the coat with clippers. Please feel free to discuss your pet\\u2019s needs and our dematt policy with one of our pet stylists.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong><strong><strong>Can you groom my dog to the breed standard?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our groomers are familiar with most of the breed standards and are very experienced with more popular breeds. Many clients do not groom to the breed standard because of the maintenance required. Also, we encourage you to bring in pictures of previous grooms, if available.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong><strong><strong><strong>What if I want something changed or redone after my dog is finished<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your satisfaction is very important to us! If you notice something at pick up and one of our staff members are still in, they can often take care of it for you prior to leaving the facility.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong><strong><strong><strong><strong>My dog is shaking when I bring him in, does that mean he is scared or doesn\\u2019t like the groomer?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Not necessarily, he may just be anxious from the car ride, excited, or not sure if he is going to the vet to get a shot. Much like kids in preschool, once you are gone they settle in and get comfortable. In fact, they often pull us into the grooming area! We always allow the dog to roam around and smell the salon a bit to familiarize themselves with their environment.<br>\\u00a0<br>Dogs are very intuitive and will pick up any anxiety that you may be feeling, so it is important that you be calm and reassuring.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Can I bring my own shampoo?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely, although our top-rated product line is designed to promote a healthy coat and skin.<br>\\u00a0<br>If your veterinarian has prescribed or suggested an alternate shampoo rather than our product line, we will gladly use it. Please note, many prescribed shampoos \\\/ conditioners require 5-10 minutes of contact time. If this is the case, our bather will stay with your dog and gently massage the product into their coat and skin. An additional fee will be added for this time.\\u00a0<br>Dogs are very intuitive and will pick up any anxiety that you may be feeling, so it is important that you be calm and reassuring.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>What are anal glands?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"These are scent sacs found right under your dog\\u2019s tail. Some dogs empty them naturally, some do not. Please consult with your veterinarian. Some veterinarians prefer that groomers NOT express the glands, therefore we do this in our salon if you asked and will be charge $12.\"}},{\"@type\":\"Question\",\"name\":\"<strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Do you accept tips?<\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong><\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely, tips are always appreciated.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-67255808 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>What days and times do you offer grooming<\/strong>?<\/span><\/div><div class=\"uagb-faq-content\"><p>We offer grooming 7 days a week. Appointment times will vary based on the day and season. We typically start booking at 9:00 AM with our last appointment of the day at 3:00 PM. Saturday 9:00 AM -1:00 PM Sunday just cat grooming If you have special needs that do not fall within these times, please let our staff know and we will make every effort to accommodate you.\u00a0<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-ec137903 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>What is your latest appointment of the day<\/strong>?<\/span><\/div><div class=\"uagb-faq-content\"><p>Our groomers are willing to take appointments as late as 3:00 PM depending on the day of the week and availability.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5ccd83a9 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>How old should my puppy be before he gets his first groom?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>It is good to have your puppy become familiar with grooming as early as possible after the first set of puppy shots, usually 10-12 weeks of age. This will help him learn at an early age that grooming is a pleasant experience.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-3dd7c65c \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong>Is my pet too old to be groomed?<\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Older pets often need special care and attention. We recommend the style be kept short and easy to maintain to keep the grooming process to a minimum amount of time.\u00a0<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d7204150 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong>What\u2019s included in a bath? Groom?<\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p><strong>Baths include:<br><\/strong>1 cycles of shampoo, possibly 1 cycle of conditioner, hand-dry as tolerated by dog, brush and \/ or comb out.<br>\u00a0<br><strong>Groom includes:<br><\/strong>Everything included for bathing plus a full cut \/ style based on breed standards and \/ or your specific requests, Nails trimmed, and ears cleaned.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d37fb9a1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong>How much does it cost?<\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p><strong><a href=\"https:\/\/www.toutouvillage.ca\/#prices\" target=\"_blank\" rel=\"noreferrer noopener\">All fees<\/a><\/strong> are based on the length of time it takes to complete the service rather than by breed. Size, behavior, condition and health of coat, length and density of coat, and length of time between visits will all affect the price.\u00a0<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-35eb83c7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong>How often should I get my dog groomed?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>To maintain a proper \/ manageable coat for non-shedding breeds such as Poodles, Bichons, Shih Tzu, Lhasa Apso\u2019s, Terriers, doodle you should have your dog groomed every 4-6 weeks. If they are kept in a very short cut, these breeds may be able to go 8-10 weeks. Breeds that have short, shedding coats can usually wait 8-10 weeks between grooming appointments, as long as they are brushed regularly at home.\u00a0<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-dffd27b8 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong><strong>How often do nails need trimming?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Generally a dog\u2019s nails need trimming every 4 weeks.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-9cac16b6 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Do I get the same groomer each time?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Most clients prefer to keep the same groomer. If your dog is nervous and \/ or you have specific requests, we find that coming back to the same groomer works best because it fosters a relationship between the client, groomer, and dog.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d1084a20 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>How long does it usually take?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Bath with no trim \u2013 1 \u00bd -2 hours\u00a0<br>Bath for large dog or dog that has a lot of hair \u2013 2+ hours.<br>Matted it may take more time.\u00a0<br>Your groomer will gladly call you just prior to or after your dog is finished.<br>If you need your dog groomed in less time, please explain your needs when making your appointment and we will do our best to find a day and time to accommodate your request.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5ec821ef \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>What if I need my pet to stay longer than the time to groom him \/ her?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>To minimize the stress on the dogs, we prefer they be picked up as soon after they are finished, as possible.\u00a0But if it is necessary you will be charge $10 more for each hour.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-31b7fad5 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong>Can I bring a picture of how I want my dog styled?<\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Yes. The groomer will discuss your options and try to achieve the same result.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-54433721 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>How is my dog dried?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>\u00a0We prefer hand drying all dogs with a variable speed, high velocity dryer. This allows us to get a better finished look as well as gives us a chance to get a good look at your dog\u2019s skin to asses any potential health issues. If your dog does not tolerate this method, we will use a warm \/ non-heated air circulating fan to \u201cair dry\u201d the coat.<br><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f675c6bf \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong>Can I stay with my dog and watch?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>It is not uncommon for dogs to get overly excited if they are able to see their owner, creating an unsafe condition for the dog. If this occurs, we may find it necessary to ask you either to watch from a greater distance or step away so we can safely attend to your dog.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-65621f5e \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong><strong>My dog\u2019s hair is knotted. Do I need to cut the hair short?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>If the hair is allowed to knot or develop \u201cMatts\u201d, it is unhealthy for the dog\u2019s skin. It may be possible to \u201cDematt\u201d the coat, if it can be done without causing pain to the dog. Unfortunately, the process is often painful or can cause irritation to the dog\u2019s skin. If your dog is matted, we will discuss with you what can be done.\u00a0<br><br>Matted coats can cause a variety of skin and health problems. When your pet is extremely tangled, matted, or densely coated there are increased risks of stress, trauma, and \/ or injury. If possible, we will carefully de-mat your pet\u2019s coat.<br>\u00a0<br>If the coat is severely matted or we determine that de-matting would be in-humane for your pet, we will need to remove the coat with clippers. Please feel free to discuss your pet\u2019s needs and our dematt policy with one of our pet stylists.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5aca11df \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong><strong><strong>Can you groom my dog to the breed standard?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Our groomers are familiar with most of the breed standards and are very experienced with more popular breeds. Many clients do not groom to the breed standard because of the maintenance required. Also, we encourage you to bring in pictures of previous grooms, if available.\u00a0<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-3f91b3e8 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong><strong><strong><strong>What if I want something changed or redone after my dog is finished<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>?<\/span><\/div><div class=\"uagb-faq-content\"><p>Your satisfaction is very important to us! If you notice something at pick up and one of our staff members are still in, they can often take care of it for you prior to leaving the facility.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4ce3f7dd \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>My dog is shaking when I bring him in, does that mean he is scared or doesn\u2019t like the groomer?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Not necessarily, he may just be anxious from the car ride, excited, or not sure if he is going to the vet to get a shot. Much like kids in preschool, once you are gone they settle in and get comfortable. In fact, they often pull us into the grooming area! We always allow the dog to roam around and smell the salon a bit to familiarize themselves with their environment.<br>\u00a0<br>Dogs are very intuitive and will pick up any anxiety that you may be feeling, so it is important that you be calm and reassuring.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-fb6531ac \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Can I bring my own shampoo?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Absolutely, although our top-rated product line is designed to promote a healthy coat and skin.<br>\u00a0<br>If your veterinarian has prescribed or suggested an alternate shampoo rather than our product line, we will gladly use it. Please note, many prescribed shampoos \/ conditioners require 5-10 minutes of contact time. If this is the case, our bather will stay with your dog and gently massage the product into their coat and skin. An additional fee will be added for this time.\u00a0<br>Dogs are very intuitive and will pick up any anxiety that you may be feeling, so it is important that you be calm and reassuring.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4e2776b5 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>What are anal glands?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>These are scent sacs found right under your dog\u2019s tail. Some dogs empty them naturally, some do not. Please consult with your veterinarian. Some veterinarians prefer that groomers NOT express the glands, therefore we do this in our salon if you asked and will be charge $12.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-323eaaed \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Do you accept tips?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Absolutely, tips are always appreciated.<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3822","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.5) - 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